The Martinsville Henry County Coalition has been made aware of patients receiving a spam call from a caller that identified themselves as an assistant of one of our healthcare providers at Bassett Family Practice or Ridgeway Family Health. If you receive and unexpected phone call and are offered a brace (for example, a neck brace) or other medical devices that the scammer claims will be covered by Medicare, it is likely a scam. Spoofing is a technique that scammers use to display fake information on a caller ID.
Some tips to deal with scams/spoof calls are offered below:
- Do not give out any personal information
- If you receive a call from an unknown number, do not answer it
- Be cautious if the call seems suspicious or they are pressuring you to provide information
- If you find the caller isn’t who you were expecting, end the call immediately
If you receive a call that you believe is suspicious or a scam, please hang up and call your health center to see if it was legitimate.
Bassett Family Practice (276) 629-1076
Ridgeway Family Health (276) 956-2233