What is a Federally Qualified Community Health Center?
A federally qualified community health center is a non-profit organization that receives federal grants from the Health Resources and Services Administration Bureau of Primary Health Care. They include all organizations receiving grants under Section 330 of the Public Health Service Act.

Who can come to Bassett Family Practice/Ridgeway Family Health?
Everyone is welcome at both health centers regardless of age, insurance status, race and ethnicity, or ability to pay.

What services do your health centers have?

Basic (Primary) Health Care
Routine office visits for illness
Integrated Behavioral Health
Annual physical exams
Medication Assistance
Chronic disease management
Immunizations & Vaccinations
Lab Services
Sports Physicals
Children’s Health Services
Case Management for Services

Are your health centers just for those without insurance?
Absolutely not. We accept and file with most major medical insurances as well as Medicare and Medicaid.

What if I don’t have insurance or cannot afford my co-pays?
We offer a sliding fee scale based on income and family size. All patients may apply; no patient will be denied medical treatment because of an inability to pay.

MedAssist is available at Bassett Family Practice (for patients of BFP) and for Ridgeway Family Health (for patients of RFH); in Uptown Martinsville at the Health Connect Center and in Patrick County at the Caring Hearts Free Clinic.  
Who is eligible for medication assistance?
You must meet the eligibility requirements of having no prescription drug coverage and have a low to moderate income. See ELIGIBILITY for more information.
How does the program work?
A caseworker will help you complete the application process. After approval from the pharmaceutical company, medication will be delivered in 4-6 weeks.
How much does it cost?
There is usually a low handling fee of $5 for each medication picked up (usually a 90 day supply) that is charged by the pharmacy

What information will I need to bring?
When you come to meet with one of our medication assistance caseworkers you will need to bring:

1. Photo ID if you have one
2. Social security card
3. Medicare or other insurance cards
4. Proof of income
5. Federal tax documents from previous year or be prepared to sign a waiver if not filing anymore
6. Name and strength of any current medication and how often it’s taken (best to get a list from your pharmacy)

Please be advised however, that any individual seeking medication assistance should CALL first to make sure that he/she qualifies. If your physician does not participate in our program, your income is over the income guidelines, your medications are not available to us or you have ANY insurance other than Medicare, you will not qualify.